1.2 For the purposes of these general conditions, end consumer (hereinafter referred to as “customer”) means any natural person over the age of 18 who purchases goods for purposes unrelated to any business, commercial, craft or professional activity of his or hers.
1.3 GTOUTDOORS may decide not to process orders coming from non-definable entities such as end consumers or in any case not corresponding to the indications of its commercial policies and in particular orders coming from legal entities definable as companies.
1.4 For any information regarding these general conditions and/or purchases made on the basis thereof, interested parties may send an email to firstname.lastname@example.org.
1.5 These conditions of sale regulate only the proposal, forwarding and acceptance of the purchase of products sold through the website www.gtoutdoors.it.
2.1 The contract is executed in Italy between the customer and GTOUTDOORS.
2.2 Before proceeding with the purchase, the customer is required to carefully read the general conditions of sale made available on the website www.gtoutdoors.it.
2.3 To place an order, the customer must complete and send the appropriate order form to GTOUTDOORS. The proposal to purchase the products is formulated by the customer at the time of sending the order form in electronic format.
2.4 Once the order form has been sent, an order summary page is displayed showing the characteristics of the ordered product.
2.5 The contract shall be deemed executed when, following the payment made by the customer, GTOUTDOORS receives and accepts the complete and correct order form.
2.6 The order form is kept for the time necessary to process the order.
2.7 The customer will receive the invoice by filling in the appropriate fields indicated in the billing address. The invoice will be sent by email or included in the shipment after the order has been executed.
2.8 The languages envisaged for the execution of the contract are Italian.
3.1 GTOUTDOORS warrants the authenticity of all products purchased on the website www.gtoutdoors.it.
3.2 The “GTOUTDOORS” trademark, as well as all figurative and non-figurative trademarks, service marks, on the products themselves, their accessories and/or packaging, shape marks, whether registered or not, as well as all illustrations, images and logos protected by copyright, and, more generally, all intellectual property rights relating to the products are and remain the sole property of GTOUTDOORS.
4.1 All orders are subject to the acceptance of GTOUTDOORS, which reserves the right, at its sole discretion, not to proceed with any order proposal in the event of:
5.1 The sales prices of the products are expressed in Euro but do not include shipping costs, which will be added to the total amount due.
5.2 GTOUTDOORS reserves the right to change the prices shown on the website at any time. Under no circumstance shall GTOUTDOORS be held responsible for any price changes.
5.3 The prices indicated in the Italian language version of the website shall be deemed valid only for purchases made within Italy. The prices indicated in the English language version of the website shall be deemed valid for purchases made in countries other than Italy.
6.1 The customer agrees to pay the price of the purchased products with payment made through the secure servers of PayPal and in particular to pay either by credit card if the user does not have a Paypal account, or by Paypal account if the user already has a Paypal account.
6.2 The credit cards accepted by Paypal are: Visa, Maestro, Carta Aura, Discover, Master Card, American Express.
6.3 Payments by credit card are handled directly by the secure servers of PayPal, which thanks to the use of protocols with SSL128 bit encryption, certified verisign, ensure the security of online transactions. GTOUTDOORS is not therefore acquainted with the customer’s credit card data, with total respect for his or her privacy.
6.4 Once the order has been received, GTOUTDOORS, through the secure servers of Paypal, will make a pre-authorization request on the customer’s credit card to ensure that the latter has sufficient funds to complete the transaction.
6.5 Credit cards will be subject to verification and authorization by the credit card issuer. GTOUTDOORS disclaims all liability in the event of any failure to obtain authorisation from the institution in question. Once the contract has been executed in accordance with article 2.5 above, the charge made on the credit card will be definitive.
6.6 For users already registered on Paypal and who have an account, payment can be made directly through their Paypal account.
7.1 The products will be delivered on the basis of the deadlines and methods indicated in the delivery service chosen by the customer and in the order placed on the website.
7.2 Transport costs shall be to the charge of the customer and may vary depending on the chosen country of delivery: the service will be carried out by DHL company. Shipping costs will be calculated for each order, according to the country of destination of the ordered product or products and according to the weight of the dispatched package.
7.3 The customer can check delivery status through the tracking code which will be sent by email by the courier.
7.4 The products are only dispatched to certain countries, i.e., to the countries indicated at check out and which can be selected in the “delivery address” mask.
7.5 GTOUTDOORS disclaims all liability for delays or non-delivery of products by the courier. From the moment the courier collects the products ordered by customers, the only party responsible for the delivery of such products is the courier. GTOUTDOORS disclaims all liability for any loss, theft or damage occurring during shipment.
7.6 The customer accepts that if delivery is made abroad, any customs fees and import taxes will be charged to him or her and that as an importer he or she must comply with the laws on imports of the country concerned.
8.1 The customer shall be entitled to withdraw without any penalty and without specifying the reason for such withdrawal, within 14 days from the day of receipt of the products purchased in accordance with these general conditions.
8.2 The withdrawal must be exercised within the term referred to in the previous paragraph, by returning the purchased products, after the necessary activation of the return procedure by contacting GTOUTDOORS through the email address email@example.com.
8.3 An essential condition for the customer to exercise the right of withdrawal is that the integrity of the products to be returned be maintained. In particular, the products must not have been used, worn, washed or damaged; the identification tag must still be attached to the products, as must the internal brand, composition and washing labels which must not have been removed or stitched back on in any way.
8.4 In accordance with the provisions of article 55, paragraph 2, letter d), of the Consumer Code, the right of withdrawal, cancellation or return, which would otherwise be available, is excluded in the case of orders relating to personalized products.
8.5 The costs of returning the product are to the customer’s charge.
9.1 If the right of withdrawal is exercised correctly or according to whatever specifically indicated in the previous art. 8, GTOUTDOORS will refund the sum in the same manner in which the customer has made the payment, within and no later than 30 days from the date on which it became informed of the right of withdrawal, after the actual return of the products.
9.2 If not, GTOUTDOORS will not refund the amount requested by the customer.
10.1 Returns for the exchange of goods will only be made for change of size and defective garments. Transport costs for returns shall be to the charge of the customer.
11.1 The general terms and conditions of sale are governed by Italian law and in particular by legislative decree no. 206 dated 6 September 2005 on the Consumer Code in Chapter I “Consumer rights in contracts”, with specific reference to legislation on distance contracts and by legislative decree no. 70 dated 9 April 2003 on certain e-commerce aspects.
11.2 Unless applicable law provides for a different court of jurisdiction, all disputes arising from the construal or execution of the general conditions of sale and contracts stipulated in compliance with the same, shall be referred to the exclusive jurisdiction of the Court of Udine, with express waiver by the parties of any other competing and/or alternative Court.
12.1 The following general conditions may be subject to amendment over time and the new provisions will become effective from the date of publication on www.gtoutdoors.it.
15.1 The products are covered by warranty for any defects in materials or workmanship. The warranty is valid for 3 (three) months from delivery and involves the repair or replacement of the products free of charge within the time normally required.
15.2 To this end, the buyer must send, at his or her own expense, the items to be replaced or repaired to the Seller. If the Seller considers the claim to be well-founded, and therefore carries out the replacement or repair, the Seller shall bear the transport costs and reimburse those already incurred by the Buyer.
15.3 In any case, the Seller’s liability resulting from defects, lack of quality of the goods or from any other cause, may not exceed the reimbursement of the purchase price of the goods themselves paid by the buyer.